11/21/2023 0 Comments Unruly passenger duct taped to seat![]() The United memo also said “the overwhelming majority of our customers have been on their best behavior … and returned to our flights with confidence and enthusiasm”. He sued and the case was settled for an undisclosed sum. David Dao, then 69 and a father of five, lost teeth and suffered a broken nose and concussion. ![]() Tape was not used in 2017 when airport police officers dragged a doctor off a United flight in Chicago after he refused to give up his seat to employees of a partner airline. In 2003, the airline duct-taped a disruptive passenger on a flight from Honolulu to Los Angeles, after he “began talking and wandering the aisle … pacing and reading the Bible”.Ī few years later in 2008, the airline used duct tape on a passenger after she became violent on a Chicago-bound Puerto Rico flight, fighting attendants and grabbing other passengers. United attendants have duct-taped passengers before. Shortly after that incident, duct tape was used on Frontier Airlines, when attendants restrained a man in his seat after he acted aggressively and allegedly grabbed an attendant’s breasts. The United memo came soon after American Airlines flight attendants restrained a woman with tape after she tried to open the plane’s doors during a flight. As pandemic restrictions lift, flight attendants across the US have been grappling with an unprecedented rise in unruly passenger behavior.
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